Frequently Asked Questions and Help

Got a question about the program, the registration process, or any other aspect of the 2010 conference? We've answered some of your more frequently asked questions below, and we will continue to update this page as required. If you have a question that isn't answered here, feel free to send us an email.

Q: What's a profile, and why do I need one?

In order to make it easier for our attendees to register for the conference and manage their information, we have introduced a new system this year that includes a unique profile for everyone joining us at the conference. Using your profile, you can sign in to choose your sessions and update your information, and you won't have to re-enter information from year to year that we already have on file.

Q: Why can't I choose my sessions yet?

Now you can! The 2010 conference program has just been announced, and attendees whose registration has been received and processed can now sign in using their profile to choose their sessions. If you haven't registered, then of course we encourage you to do so.

Q: What if I'd like to pay with my credit card, but I don't want to do so online?

All of our online credit card transactions are processed safely and securely by PayPal. However, if you wish to pay by credit card without paying online, you can do so by contacting the Hospice Association of Ontario by phone at (416) 304-1477, or by email.

Q: Do I have to pay using PayPal at the end of my registration process, or can I sign in and pay later?

The option of paying with PayPal is only available at the end of your registration process; if you wish you use PayPal, you must do so at the end of your registration session. If you wish to pay at a later date, you can do so by contacting the Hospice Association of Ontario using the information above.